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Enhance the customer support process with Zendesk and ReturnLogic

Create a seamless returns experience by integrating Zendesk into your ReturnLogic account

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Getting Started

Zendesk + ReturnLogic Integration

The Power of Returns + Zendesk CRM :  

Pairing seamless support with innovative returns management creates a high-class experience for shoppers and Customer Service teams alike.

 

Upgrade Your Returns Visibility

With the Zendesk + ReturnLogic integration, merchants can view returns information on the backend of Zendesk as tickets come through.

Merchants can also embed a chatbox/LiveChat on the customer return center.

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Improved Ticketing System

  • Allow merchants to embed a chatbox/LiveChat on the customer return center to answer any shopper questions that may occur during the returns process.

  • Allow merchants to view returns information on the backend of Zendesk as tickets come through.

  • Reduce ticket first response time and increases organization for your customer support team.

Additional Integration Resources: