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Create a more personalized customer service experience with Gladly and ReturnLogic

Maximize the customer service experience by integrating ReturnLogic with Gladly

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Find out more about our partnership:

Tailored Customer Experience

With the Gladly + ReturnLogic integration, you can connect your shoppers directly to your customer support team, so they can get their questions answered in real-time.

Gladly also allows your customer support team to easily access information on shoppers' returns, right inside ReturnLogic.

 

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Improved + Personalized Response 

  • Allow shoppers to initiate conversations through a chatbox located on the customer return center.

  • Allow your customer service team easy access to the shopper's return in ReturnLogic.

  • Reduce question first response times and increases organization for your customer support team.

Additional Integration Resources: