[WEBINAR] Creating a Customer-Centric
Brand Through Ecommerce Operations

 

Tuesday, August 23rd | 2:00pm EST

 

Join Charix, EasyPost, and ReturnLogic as they discuss how to create a seamless
customer experience by building up a customer-centric operations strategy.

 

 

 

What You'll Learn:

👉   How to increase brand recognition through your ecommerce
strategy and tech stack.

👉  How to create lifetime customers and brand evangelists
through customer data.

👉  How to tie customer data and brand integrity together to scale.

 

Watch on Demand

Meet the Speakers:

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Rossen Tsanov

Co-Founder

Rossen Tsanov is a co-founder of Charix, 1st launched in DC in 2015 by two longtime friends. United in their vision of slow fashion and material minimalism, and inspired by a passion for travel and experiencing life, Rossen and co-founder Suley Ozbey started Charix to embody all of that in one product. 

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John Wharff

Senior Solutions Engineer

John Wharff currently manages the Solutions Engineering team at EasyPost - his team is in charge of customer implementation, onboarding, and enterprise support. He has spent over 3 years consulting in the shipping/logistics technology space, and has helped hundreds of customers utilize EasyPost's multi-carrier shipping API, as well as understanding and leveraging data from pre-shipment to post-delivery.

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E.M. Ricchini

Partner Marketing Manager

E.M. has spent the last several years in ecommerce—on the brand side, consulting, agency, and SaaS. She is currently building the partner program at ReturnLogic, where she is forging long-term relationships with some of the industry's best and brightest.

About Charix

Charix is a small, independent shoe brand that has redesigned a timeless classic into a contemporary high-end footwear. Our versatile go-to shoes are hand-made with natural leather, and blend well into every look and style for long hours of comfortable wear. With Charix, we advocate for simplicity, versatility, durability and style all in one product.  We believe in using only sustainable materials that last a really long time, and which could be recycled without environmental impact after retirement.

 

About EasyPost

EasyPost was founded in 2012 as the first RESTful API for shipping. EasyPost has thousands of customers shipping billions of packages using our Shipping API each month. Our customers range in size from public companies to SMBs. We offer a Shipping API that solves complex logistics problems for online merchants, enabling the delivery of an online shopping experience that delights customers.

 

 

About ReturnLogic

ReturnLogic is shaping the future of returns management solutions, helping high-growth e-commerce brands automate, gain visibility, and optimize product returns and operations in order to scale their stores and reach their full potential. Brands use ReturnLogic’s technology to customize their returns portals, free up their customer support team, automatically process warehouse team returns, and accept warranty requests on purchases made inside or outside their e-commerce sites.

 

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